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Escobar Inc has legal obligations to ensure all customer buying any products on our site must be of legal age. Therefore when your first order is placed with ourselves, we will utalize the services of 1Account to verify your age. These checks will be performed on the order confirmation screen. We will not be able to dispatch items until you have verified via 1Account. We cannot be liable to any delays caused due this process. Find out more here (link to Age Verification Page)

 

If your order hasn't arrived within the specified timeframe shown for the delivery method chosen, then please contact us within 10 days of the date we dispatched your order so that we can investigate with the relevant handler. Unfortunately, we are unable to investigate or replace any missing deliveries reported to us after 10 working days.

 

If there is a discrepancy with your delivery, please contact us immediately, so we can help resolve any issues.

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SAME DAY DELIVERY

Running low on vape juice? Need to restock on your favourite disposable or HEETs? No need to fear. As the leading onlive vape store we happy to announce same day delivery in Newcastle and more cities across the UK soon to follow.
How it Works?

Take your time to browse our wide selection of products and when its time to order simply select Local delivery as your shipping method. Its that’s simple sit back and relax and receive your order  before 9pm the same day.
Is My Area Covered?

The same day service is only available currently in the certain regions of the UK. If local delivery is available it will be presented as a shipping method on the checkout page.

TEXT AND EMAIL NOTIFICATIONS!

Never miss your parcel again, we will send you update regarding your order via email and text, plus we you will be able to track your parcel live when your drivers nearby.

SHIPPING

Same Day Delivery 

Same Day Delivery Between 6pm - 9pm

Fully Tracked Service

Signature Required

Orders Must Be Placed Before 7pm

Price £2.99

Tracked Delivery - Royal Mail

next working Day

Fully Tracked Service

Signature not Required

Same Day Dispatch Before 6pm 

Free - Spend Over £20

Price £2.99

Special delivery (by 1pm next day) - Royal Mail

Next Working Day by 1pm

Fully Tracked Service

Signature Required

Same Day Dispatch Before 6pm

Price £6.99

Next Day Delivery - DPD

Next Working Day

Fully Tracked Service

Signature Required

Same Day Dispatch Before 4pm

Price £4.99

Sunday Day Delivery - DPD

Next Working Day

Fully Tracked Service

Signature Required

Same Day Dispatch Before 12pm Saturday

Price £7.99

FREQUENTLY ASKED QUESTIONS

What if I miss my delivery?

If delivery is unsuccessful, the courier will attempt to contact you to rearrange a second delivery. However, if the second attempt is also unsuccessful, the order will be returned and refunded minus delivery costs.

What if I entered the incorrect delivery details?

If you have entered incorrect address details you will have until 4pm to contact us to correct this information. If the carrier is unable to deliver due to an incorrect address you will only be entitled to a refund minus delivery cost.

My parcel has been lost or stolen?

We cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.
My delivery has not arrived?.

If your parcel has not arrived in the time frame provided, please contact our team via phone, live chat or email.

Why do you require my telephone number?

So that you do not miss a delivery, we request your mobile number so that you can be notified a 30 minute delivery window. You will also receive notifications upon dispatch and when your driver is nearby.

Do I require my ID when I receive my order?.

Yes if you ordered via same day delivery, then in order for out courier to hand over your parcel, the recipient must have a valid for of ID.
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